Privacy Policy

Privacy Policy for ARX Capital AG

At ARX Capital, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ARX Capital and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in ARX Capital. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

ARX Capital follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, ARX Capital uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of ARX Capital.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on ARX Capital, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that ARX Capital has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

ARX Capital's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

ARX Capital does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

ARX Capital Application

When the "ARX Capital" application is installed and used, only ARX Capital AG has capacity to access, process, communicate, and use some of customers' personal and confidential data so that the application can operate properly and as intended.

For the general public and prospect customers using the "ARX Capital" application requires provision of a working email address for authentication and log in. We ask customers to self-report the first and last name, contact preference and type of their investment experience (classified as institutional, professional, and retail only), country of residence, in order to complete their profile in our internal client management system of ARX Capital AG and further use this information for marketing purposes. For the existing clients of ARX Capital AG wishing to track their actual portfolios of investments, we would not use the "ARX Capital" application to collect any information about them as we already possess this information through our asset management activities outside the "ARX Capital" application and overall financial regulatory obligations with the exception of our communication history with customers through the chat in the "ARX Capital" application. Customers will communicate with the employees of ARX Capital AG via the chat and not with each other. Any user of the "ARX Capital" application at any point in time can request us to delete any personal data concerned in this privacy policy statement.

ARX Capital AG and our subcontractors, if any, shall comply with all legal requirements pertaining to data processing and protection. The personal data concerned include: first and last name, email address for authentication and log in, financial assets and portfolios customers decide to track through the "ARX Capital" application. These personal data will be stored in our client management system internally and used exclusively by the employees of ARX Capital AG for the traditional asset management purposes and marketing purposes of financial products. We treat personal data very carefully, use only secure communication channels, and encrypt the data.

ARX Capital AG complies with the Swiss data protection legislation as a duly-incorporated asset management company in Switzerland. Customers agree that their personal data may be communicated to third parties if necessary to safeguard the legitimate interests of ARX Capital AG and its contractual partners. This shall apply, in particular, in instances in which ARX Capital AG is required to meet obligations to provide information in an event of a legal dispute.

With this privacy policy statement customers are hereby informed of the extent of the collection, processing, communication, and use of their personal data when they use the "ARX Capital" application. By proceeding with the installation of the "ARX Capital" application, customers accept these conditions.

Version updated 4 February 2022​